The technical report bundles the environment, structure and configuration data relevant for diagnostics into a single file. Attach it to a support ticket when you report a problem – it avoids back-and-forth questions and speeds up processing considerably.
Generating the report
You find the feature in the admin area under Stores → Configuration → (Sales) EU VAT Enhanced in the Version/Support section. The report is downloaded as a JSON file, named after the pattern euvat-techreport-<timestamp>.json (e.g. euvat-techreport-20260527103000.json).
Access is protected by the ACL resource Geissweb_Euvat::techreport. Admin accounts without full rights need this permission explicitly.
What the report contains
The JSON file contains configuration, structure and environment data only:
| Section | Content |
|---|---|
system_info |
Magento version and edition, module version, environment type (production/developer), server hostname and the extension's license key. |
stores |
Structure of websites and store views (ID, code, name, assignment) – no content. |
groups |
Customer group definitions (name, assigned tax class) – no customer records. |
config |
The configuration of the tax and euvat sections including values that differ per website/store, plus individual relevant Magento settings (e.g. EU country list, automatic group assignment, default tax calculation address, VAT ID field visibility, shipping origin country). |
tax_classes |
Tax class definitions. |
tax_rules |
Tax rule definitions (without the assigned individual rates). |
tax_rates |
Tax rate definitions (rate, country, ZIP range, etc.). |
Data protection
The report contains no personal data of your customers, no order or sales data and not the stored VAT ID validation results (neither validated VAT IDs nor the trader names/addresses returned in the Validation overview). Only the extension's settings, your tax/store structure and environment information are captured.
For unambiguous identification in support, the report contains technical identifiers of your installation – the extension's license key and the server hostname. If you still want to review the content before sending, the human-readable JSON file can be opened in any text editor.